Disclaimer and terms of use

Introduction

This disclaimer of liability and terms of us govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. 

Licence to use website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

Disclaimer of liability

All calculations are only estimates and should not be used as a definitive indication of your entitlement to benefits or tax credits.

If our benefits calculator indicates that you are entitled to claim benefit, you must contact the relevant agency (your local authority, the Department for Work and Pensions or HM Revenue and Customs) to obtain accurate figures. We recommend that you should also contact them to check your entitlement even if our Benefits Calculator indicates you are not entitled. 

The information on this site applies to social security arrangements in England, Wales and Scotland. If you live in Northern Ireland you are governed by separate legislation and should contact the Department for Social Development to check your entitlement. 

The web content and material relating to information, products and services (or to third party information, products and services), is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. The information provided by entitledto is not legal advice. 

We do not warrant that the functions contained in the material in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy or reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the Benefits Calculator. 

We do not accept liability for any loss, damage or injury of any kind resulting from a defect or inaccuracy in the information or code in the material contained within the pages of external internet sites to which it facilitates access, or is accessed from. References and links to any such sites should not be taken as an endorsement by entitledto of opinions expressed or services provided at those sites. 

Effort has been taken to ensure the accuracy of the original material produced by the Benefits Calculator and contained within the pages of this website. This material is regularly reviewed and is subject to alteration from time to time. However as legislation can change it is always a good idea to seek expert advice on your personal situation. For information and advice on your benefit or tax credit entitlement you should get help from an advice agency, such as a Citizens Advice Bureau.

WITHOUT LIMITING THE FOREGOING, ENTITLEDTO SHALL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF THIS AGREEMENT, IRRESPECTIVE OF WHETHER YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE. 

EACH PARTY HEREBY WAIVES ANY CLAIMS THAT THESE EXCLUSIONS DEPRIVE SUCH PARTY OF AN ADEQUATE REMEDY. 

Intellectual property

The Benefits Calculator content is the sole property of entitledto and is protected by copyright, trademark and other intellectual property laws. Except as otherwise explicitly agreed in writing, entitledto-owned content received through the site may be downloaded, displayed, reformatted and printed for your personal, non-commercial use only. 

You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, circulate or reverse engineer the content received through the site to anyone, including but not limited to others in the same company or organisation, without entitledto's express prior written consent.

Linking

We welcome inbound links to this site.

We reserve the right at all times to suspend or alter service without notice to users that arrive at our site via third party links.

Notwithstanding the above, we are not currently able to accept inbound links to this site from Local Authorities, Housing Associations and other social housing providers, Government agencies and organisations involved in the government's Work programme. If you would like the clarity, accuracy and convenience of entitledto's benefits calculators working for your organisation please feel free to Contact Us.

Advisers

This site is designed for members of the public that want to determine the way that the UK's benefit system affects their personal financial position, as well as members of the public helping their friends and family work out what they can claim. It is not designed for professionals and benefit advisers. We offer an adviser product for these professionals with enhanced functionality. Please Contact Us if you would like more information about this product. We hereby advise that we reserve the right to limit access to this site for these types of users.

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

Jurisdiction

This Disclaimer shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under this Disclaimer shall be subject to the exclusive jurisdiction of the courts of England and Wales. 

Copyright acknowledgement

Acknowledgement is given to any textual content that may be considered © Crown copyright (Social Security Agency, Department for Work and Pensions and HM Revenue and Customs), although all rights are reserved with respect to design, online benefit calculations and overall functionality of the site.

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The Government is introducing significant changes to the Benefits System

It has never been more important to understand what you can claim

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PRIVACY

We understand that your privacy is really important, and that the anonymous, independent nature of entitledto.co.uk's service is vital.

So we promise:

1. To respect your privacy. Your email address will NOT be associated with the information you input into the benefits calculator. The answers you provide will not be retained in our system.

As different parts of the benefits system change, we may want to notify you of specific changes which might affect you personally. For example, if you are entitled to Universal Credit, we might send you updates on that topic. However, we will NOT keep information that associates specific users with particular figures or other information of that sort.

At present we do not do this. If that changes, we’ll let you know.

2. Never to resell your information or use it for marketing purposes. We will ONLY use it to keep you up to date about changes, or proposed changes to the benefits system.

3. You'll always be able to unsubscribe, if you'd like to, for any reason.

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