Universal Credit Guide

Universal Credit Guide

What is Universal Credit?

Universal Credit is a new benefit for working age people that replaces a number of existing benefits and tax credits. It is designed to support people who have a low (or no) income with their basic living expenses and housing costs.

The amount you can get depends on your circumstances and how much other income you have. You can continue to get Universal Credit if you are in work but have low earnings. For more information see our guide to how Universal Credit is worked out.

The main difference between Universal Credit and existing benefits is that Universal Credit is paid once a month on the same date each month. This is so that receiving benefits is like getting paid from work. Although Universal Credit is made up of different elements it is paid to you as one amount. This means the money to help with your housing costs is paid direct to you once a month and not to your landlord so you will be responsible for ensuring your rent is paid. For more information see Universal Credit and Housing Costs.

Universal Credit is also different because it is administered by one benefit department; the DWP. If you have an employer and are paid through the PAYE system then when your wages change your Universal Credit will also change so you don’t have to keep handing in wage slips if your income changes. Ask your employer if you are not sure if you are paid under this system.

Which benefits is Universal Credit replacing?

Over a number of years the following benefits and tax credits will be abolished as UC replaces them:

  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Housing Benefit
  • Child Tax Credit
  • Working Tax Credit

Other benefits that are not means-tested will continue to be paid seperately such as Disability Living Allowance and Personal Independence Payment. Child Benefit will also continue to be paid separately. Benefits based on National Insurance contributions such as contribution-based Jobseeker’s Allowance or contributory Employment and Support Allowance will not be replaced and will work alongside Universal Credit.

Who can claim Universal Credit?

Universal Credit is payable to people out of work, including people looking for work and people unable to work due to illness, disability or childcare commitments and to people in work on low incomes. The government is slowly rolling out Universal Credit in stages. For more information on where Universal Credit is currently available and who can claim see Universal Credit roll out.

Currently you can only claim Universal Credit if you need to make a new claim for an out of work benefit, so if you already claim a benefit and your circumstances change you will not claim Universal Credit until the full service roll out covers your area. 

The full Universal Credit service will be open to all new claims from all claimant types, this will also include anyone who is currently on existing benefits or tax credits and has a change of circumstance that would trigger a new claim to Universal Credit; if this happens the entire household would move onto the Universal Credit full service. Anyone who is currently claiming Universal Credit and has a change of circumstance will also move onto the Universal Credit full service. See Universal Credit full service roll out to find out when it will cover your area.

Most people will claim Universal Credit online. For more information, see our guide to online claims .

Looking for work while claiming Universal Credit

Receipt of Universal Credit is dependent on you agreeing to sign a Claimant Commitment.

This means that everyone who claims is placed into a group that determines what they have to do in order to continue receiving the benefit. The four groups include:

Active job search

People in this group are deemed ready for work and are expected to actively seek and be available for work.

Work preparation

People in this group are not considered ready for full-time work but are expected to prepare themselves for going into work. This group includes people with a disability or health condition which means they have a limited capability for work.

Keeping in touch

People in this group are not expected to look for work but are required to attend occasional work focused interviews to ensure they do not lose touch with the labour market. This group includes lone parents and primary carers for children between the age of one and five.

No conditionality

People in this group have no work condition as they are not considered to be able to work at all. This includes people with a disability or health condition which prevents them from working or who are lone parents or the primary carer for a child under the age of one.

If a person is in work and earning over the set amount for their circumstances they are exempt from the conditions of their group. If they earn below the threshold set for them, they would still have to follow the claimant conditions set for them e.g. looking for extra work if they only do a few hours a week. Anyone who breaks one of the conditions of their work may be sanctioned and lose some or all of their benefit.

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