You may be able to get additional help with the costs associated with housing, such as service charges and ground rent (in Scotland these might be called factoring and ground annual or 'feu' duty).
Service charges covers essentials such as management fees, insurance, minor repairs and the cleaning of communal areas. However, the following types of charge cannot be included:
Crown tenants who cannot get Housing Benefit to help with rent payments can claim their full rent minus any fuel or other service charges included in the main charge.
The amount claimed for housing costs can be reduced if other people (excluding their partner) normally live with the client. For more information see deductions for non-dependants.