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Local Authorities

Local Authorities throughout the UK trust us to provide their online calculators

We recognise that Local Authorities need to offer advice and support services to its communities and citizens while still providing value for money and cost effective solutions. Our range of online benefit calculators and budgeting tool packages ensure that Local Authorities can deliver efficient services both through self-serve tools and adviser led services each providing maximum reach and impact.

From Revenue & Benefits teams through to services that support tenancy sustainment, income management and welfare to work our range of benefit calculators are designed with the user in mind to support a variety of services.

Deliver savings through using our services for Local Authorities:

  • Perform independent, accurate & reliable benefit & tax credit calculations
  • Provide accelerated adviser calculations with accurate assessment of benefits in minutes
  • Keep pace with benefit changes & universal credit with updates to changing benefit legislation maintained at entitledto’s cost
  • Track and report on the financial gains realised through our suite of management reporting tools
  • Have a translation option for citizens whose first language is not English

We provide a range of packages and stand-alone products to suit each organisation. Each solution is available on a subscription basis on a simple tariff that depends on the size of your organisation. This is based on an annual licence.

What will you receive as a Local Authority if you subscribe to entitledto’s services?

The products available to help Local Authorities deliver their services in the most cost effective way possible include:

Key features and unique benefits:

  • All calculators and products are branded to match your corporate style
  • Updated for all legislation changes at entitledto’s cost
  • Detailed help pages and benefit information to support advisers
  • Independently checked for accuracy
  • Hosted on entitledto’s site – all you need is a link from your website
  • No security issues as data is anonymous
  • Up and running within three weeks from contract signature


The tools are packaged to give maximum value and cost benefit to organisations. All products are available on a simple annual tariff based on the size of your organisation.

Our clients

We have over 180 clients in a range of sectors. Our clients include:



"We have used the entitledto service for a number of years. The customer friendly application is very popular with claimants and advisors. It encourages customers to use the digital options available. With such an easy to use self-serve system, our front line resources can be targeted at other areas, improving our services."

Harminder Persad, Head of Revenues & Benefits, London Borough of Hounslow

Get in touch

To find out about how entitledto's online solutions can help your Local Authority Contact Us now.

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The Government is introducing significant changes to the Benefits System

It has never been more important to understand what you can claim

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We understand that your privacy is really important, and that the anonymous, independent nature of's service is vital.

So we promise:

1. To respect your privacy. Your email address will NOT be associated with the information you input into the benefits calculator. The answers you provide will not be retained in our system.

As different parts of the benefits system change, we may want to notify you of specific changes which might affect you personally. For example, if you are entitled to Universal Credit, we might send you updates on that topic. However, we will NOT keep information that associates specific users with particular figures or other information of that sort.

At present we do not do this. If that changes, we’ll let you know.

2. Never to resell your information or use it for marketing purposes. We will ONLY use it to keep you up to date about changes, or proposed changes to the benefits system.

3. You'll always be able to unsubscribe, if you'd like to, for any reason.