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Date loan taken out or housing costs started


People who took out their mortgage after 2 October 1995 will receive no help with interest payments for the first 39 weeks following their claim. Clients who fall into one of these categories will get help sooner:
  • people who took out their current mortgage on or before 2 October 1995
  • people whose current mortgage replaces a previous mortgage on the same property with the same lender which was arranged on or before 2 October 1995
  • single parents whose partner has died or abandoned them
  • carers looking after people claiming Attendance Allowance or Disability Living Allowance care component at the highest or middle rate certain benefits
  • people with pre-existing medical conditions or HIV that prevented them from taking out mortgage protection insurance or receiving payment under a protection scheme
  • prisoners on remand awaiting trial or sentencing.
Anyone falling into these categories qualify under the ‘old’ Income Support rules. This means they get no help for the first eight weeks, have 50% of eligible interest payments paid between weeks nine and 18 (inclusive) and then have 100% of their mortgage interest payments met after that.


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