Warm Home Discount: automatic rebates on your energy bill

Warm Home Discount: automatic rebates on your energy bill

What is it?

The Warm Homes Discount provides a rebate on your energy bills. The amount of the rebate for 2016/17 is £140.

Can I get it?

There are national eligibility rules for paying the Warm Homes Discount to low income pensioners but for other groups each energy company sets their own rules.

Low income pensioners

If you received the guarantee element of Pension Credit on 10 July 2016, you qualify for the Warm Home Discount for 16/17 and should automatically receive a rebate from your energy supplier without needing to make a claim. The discount should have been applied to your bill by the end of April 2017.

Your supplier must be part of the Warm Homes discount scheme and you or your partners name be on the supply bill.

More information is available on automatic rebates on your energy bill.

Other people on a low income or disabled

Other people can also get the rebate (these people are known as the 'broader group'). The Warm Homes Discount is administered by individual energy companies and they set their own rules. Please click on the links below to find out about the rules for your energy company.

How do I claim?

To see if you qualify and to claim your discount click on the energy company that supplies you.You should also do this if you believe you are eligible, but have not received a confirmation letter by December 16. You cannot claim after 28 February 2017.

If you don't know who your supplier is, contact UKPN for electricity on 0845 601 4516. For gas, call the Meter Helpline on 0870 608 1524.

For further help and advice, you can contact the Warm Home Discount team on 0345 603 9439.

Other options: reducing your bill

You can often reduce your energy bills by switching supplier or moving to a better tariff with you current supplier. To find out if you could save use the UK Power comparison tool.

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